Returns

In compliance with articles L. 121-16 and the like of the Code de la Consommation, customers are entitled to a 14 days cancellation period starting on the day the package was received, during which they can request a refund for the product amount, incuding shipping charges.

In that case, customer must inform HYPSOÉ to the sales team at +33 (0) 1 60 61 08 41.

All products must be returned (return shipment costs to be paid by the consumer) in their original package, along with a copy of the invoice, to:

HYPSOÉ
3 ROUTE DE MESSY
77410 CHARNY - France

Important : If customer fails to comply to the return procedure, HYPSOÉ shall be entitled to refusing refund or exchange of the product.